following a delayed flight out of Detroit because there wasn’t a running PA program( which we had been explained to was FAA mandatory). We reloaded on the exact same aircraft and flew to Dallas above two hours afterwards. ( the flight attendants needed to wander the ailes to speak). our flight was to leave at 600am. we at last left at 1145am. Upon arriving in Dallas we were rushed to our upcoming gate for Denver. Upon arriving in Denver late afternoon, we experienced no baggage. We were instructed it would be on one of the following three flights from Dallas.
WOW! Attempting to attain your buyer service Division by means of phone is impossible!! I attempted three different selection and one particular was disconnected!! A single amount I was prompted to simply call tried to have me obtain – not connected flight services. I do think I will have to go back to United.
Get the CEO’s to read about repeat enterprise and then they'll realize why They're constantly not earning The underside line. I'm able to Actually express that I’m in no way reserving along with your airline again. thanks, Sincerely
The web site won't operate. Whichever tab I choose on the site doesn’t get the job done. I wanted to Check out the status of my flight And perhaps e book Yet another 1 but practically nothing functions.
Just creating to let you understand inspite of The issue in getting to my place on March 2, 2016, and also the disappointment I had With all the scheduling from you, I was more than happy with the staff at Charlotte, North Carolina. All of that I came in contact with had been most helpful and type.
Upon arrival in Panama with flight AA959 on the list of two luggages, a Roncato baggage, ( pictures attached ) value €189 arrived broken. I immediately went to the appropriate Office environment Within the airport, wherever the one remark was which they handed me a « examining Article Damage observe », which I enclose herewith. I invested the following day shopping for a whole new baggage and endeavoring to get in contact with all your places of work by way of the telephone quantities indicated around the stated document with out, even so, receiving any reply – the cellular phone is never answered and the road goes blank after quite a few minutes of waiting, no matter which quantity I dial. I Consequently move forward my vacation and on my arrival in Miami airport for my return trip (flight AA2198 on March 24) I yet again try and Speak to your Business with the airport, but the sole advice they might give me was to concern a criticism via your site, which I'm now accomplishing. Besides the above, I do have A further – and possibly far more significant – grievance. At the time of my reservation I paid out an additional $88 ($forty four Every) for additional consolation seats. To my surprise, the seats turned out being the conventional – no additional – seats.
Last thirty day period, I traveled on American Airlines from Portland, Maine to Washington, DC. I am able to’t let you know ample about the excellent service I acquired. I requested a wheelchair for both equally airports and also the chair and attendants have been ideal there and went over and past the call to duty.
I would like to fly this Monday vs Sat but was instructed I would be charged a payment. That’s extraordinary , considering I have already been flying with American for over six yrs and would in no way take into account traveling with any one else at any time.
I can't obtain the grievance section of your American Airways Web page to operate. So this is the only put i can find to submit my information ahead of mailing it towards the cooperate office.
I’m creating to express how discontent I'm with the way American managed flights on April 29, 2016. My flight 3848 likely to Memphis, TN from DCA was cancelled just after getting delayed 4 6 hours. I used to be flying to some rehearsal dinner and a wedding the next day And that i skipped the two functions. The next day I had to fly to charlotte then to Memphis also to prime it off bag didn’t come within the flight with me And that i don’t know why.
On our last excursion the leg of your vacation from lax to Dallas was the worst I’ve ever experienced .The seating was so tight I could not read through a journal a result of the tightness of the seating I think the aircraft was an A 320 ,be sure to Make contact with me there are actually a few items with regard to the service generally,thanks, Brian Galbally
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Hi my name is larneta And that i flew with American Airways for The very first time to accomplish a suprise bridal shower for my best friend,but Once i landed my baggage wasn't there.they sent my baggage to Wisconsin. Ihad Anything for the suprise bridal shower in Individuals bags.I couldnt decide why they exactly where in Wisconsin and I didnt treatment I just required them to become exactly where I used to be right away.So I had to terminate every little thing. All her household and his family and friends.I used to be practically crying inside the airport she didnt even know I was there I came early just for the suprise.
I used to be overcharged for a 3rd piece of baggage on a global trip United states to Uruguay. I have tried working with the website email to try to acquire a refund; no response.